Upay Connection
Upay Session
Authenticate your personal Upay session. This connection belongs only to your current Broker Admin login and browser session.
Authenticator Verification
Enter the 6-digit code from your authenticator application.
Connect with Token
You can also connect manually using an Upay authentication token.
Customer Search
Card Details
All Customers
| Customer ID | Primary Verification | Phone | Group | |
|---|---|---|---|---|
| Open this section to load data. | ||||
Single Card Opening
Phone Validation
Strict country-aware phone validation using full numbering-plan metadata.
Virtual Cards
Bulk Customer Creation
A simple standalone customer creation workflow. The XLSX contains only two working columns: email and group_id. Before creation, Broker Admin checks whether the email already exists in the system and whether the file contains duplicates.
| Row | Customer ID | Group | State | Result | |
|---|---|---|---|---|---|
| No file uploaded yet. | |||||
Customer Preparation & KYC
Upload the customer workbook and one KYC source (folder or ZIP). Broker Admin matches documents to customers, shows exactly what is missing, and only enables card opening for ready rows.
Paste customer numbers, one per line (or separated by commas/spaces), or upload a TXT/CSV file. Only matching customers in this batch will be submitted. Confirm the correct Front/Back and document type in the rows below first.
| Row | Customer ID | Group | First Name | Last Name | KYC Source | Document Front | Document Back | KYC Status | Phone / Status | Address / Status | Card Product | Shipping Details | Ready to Open | Row State | Latest Result | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| No file uploaded yet. | ||||||||||||||||
Card Selection & Opening
Choose a card product, apply it to all customers or override individual rows, check readiness, then submit only ready applications.
Card List
| Order Number | Customer ID | Card Number | Card Currency | Card Balance | Card Type | Status |
|---|---|---|---|---|---|---|
| Open this section to load data. | ||||||
Report by Last 4 Digits
Jobs
Long-running operations are executed by the worker and continue even if the browser is closed. The payment password is not stored in the queue.
| Created | Type | Status | Progress | Attempts | Error | |
|---|---|---|---|---|---|---|
| No data. | ||||||
Files & Templates
Download the standard workflow templates or manage XLSX, KYC ZIP, and image files stored for your organization.
| Created | File | Purpose | Size | Status | SHA-256 | |
|---|---|---|---|---|---|---|
| Open this section to load files. | ||||||
Users
Enter either Username or Email. You may also fill both. The user can sign in with whichever identifier is configured.
Available Sections
Choose an admin or agent and tick exactly which Broker Admin sections are available. Upay Connection stays available because card operations require authentication.
| Username | Role | Status | Last Login | Actions | |
|---|---|---|---|---|---|
| Open this section to load users. | |||||
Contact Pool
Private source pool for one-time phone numbers and addresses. Admins/operators cannot browse or upload this file; they only receive one assigned value through Generate Number / Generate Address.
| Country | Phones available | Phones assigned | Addresses available | Addresses assigned | Review |
|---|---|---|---|---|---|
| Open this section to load pool statistics. | |||||
USED KYC
Standalone USED KYC database and duplicate checker. Card-opening workflows do not run this check automatically. Upload photos, folders or ZIP archives here to build the database or check documents separately; photo bytes are discarded after analysis.
Document AI analysis recommended · same structured vision flow as doc_verification
The key is encrypted server-side and is never shown again. Images are sent to Document AI only while analyzing; Broker Admin still does not retain photo bytes.
Fast USED KYC Excel Database Import recommended for a prepared database workbook
Reads Reference_Documents directly and imports every KYC row regardless of ACCEPT / REVIEW / duplicate status. Existing SHA fingerprints are enriched instead of duplicated; no photos or AI re-analysis are required for this initial database load.
Add to USED KYC Database
Use this only to build or extend the shared database. Choose one ZIP, a folder, or multiple images (for example Front + Back together). Broker Admin extracts fingerprints and document metadata, skips existing exact fingerprints, and discards every photo after processing.
Check KYC — Do Not Add
Use this before a real upload. Choose one ZIP, a folder, or several images at once (Front + Back is supported). This check never writes to USED KYC and never calls Upay.
Check results CLEAR / REVIEW / DUPLICATE
| Result | Folder / KYC case | Name | DOB | Age | NIN | NIN Status | MRZ Doc No | MRZ Status | OCR % | Readability % | Screenshot | Duplicate Type | Front | Back |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Choose ZIP, folder or multiple photos and click Check KYC. | ||||||||||||||
3 · USED KYC Database — View click to hide/show
| Status | Folder / Customer | Name | DOB | Age | NIN | NIN Status | MRZ Doc No | MRZ Status | OCR % | Readability % | Screenshot | Duplicate Type | Front | Back | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Open this section to load USED KYC cases. | |||||||||||||||
Registry Fingerprint
| Observed | Customer | Source | Document | Side | Upay Status |
|---|---|---|---|---|---|
| No fingerprint selected. | |||||
| When | Type | Operator | Customer / Context | Details |
|---|---|---|---|---|
| No fingerprint selected. | ||||
UP Business
Operator login opens the original application, fills in the email and password, and then clicks Get Code.
Login via Installed Application
The password is not stored in the browser, Broker Admin, or logs. The email is stored locally only so it does not need to be entered every time.
Broker Admin automatically clicks Get Code. Enter the six digits received here; Broker Admin will pass them to the selected application field without reading your email or clicking the final confirmation.
- Leave UP Business on Home or any internal screen, but not on the profile page.
- Click “Open and Start Login”.
- Broker Admin will use avatar/Back → Sign Up/Log In, enter the email and password, then click Next and Get Code.
- Enter the six digits above and click “Send Code to UP Business”.
- After successfully logging in, return here and click “I'm Logged In — Continue”.
Group Transactions
Choose a group on the left to view its customers and transaction activity. Export downloads the complete loaded report.
| Customer ID | Name | KYC | Cards | Transactions | Top Up | Withdrawal | Net | Other | Error | |
|---|---|---|---|---|---|---|---|---|---|---|
| No group loaded. | ||||||||||
| Customer | Card | Date | Type | Category | Status | Amount | Currency | Merchant |
|---|---|---|---|---|---|---|---|---|
| No transactions loaded. | ||||||||